What's the best way to compensate technicians? Salary? By the hour? Flat rate? Commission? If you talk with a sampling of shop owners they all have their own take.
No matter what your view, it's important to have a great plan in place. Any compensation place should have these elements:
- Each team member has the chance to earn higher income
- Outstanding performance, and ideas, are rewarded
- There is secure employment in a financially stable business
- Loyalty and longevity are rewarded
- The company goals are clear
Shops stress building a family-feeling, though dinners or time off (with pay) to attend a child's activities--even just bringing in donuts.
Consider adding perks such as: taking employees to NACE, insuring their tools, bonuses, birthdays off, year-end profit sharing. Again, each shop is different so think about what would be valuable to your technicians. What would they value?
After all,it hard enough to find a good technicians--make sure you are being fair so they stick around.
If you haven't listened to it already, follow this link to our podcast area and listen to Mark Claypool's podcast about workforce development.